Overview
A support bot that answers customer questions from your knowledge base. When it does not know the answer, it hands the conversation to a human before the customer starts clucking angrily.
ChickChat is part of our Artificial Intelligence line, and it plays nicely with NestNet and CluckVision, so you can adopt it one perch at a time. Machine learning from a brain roughly the size of a walnut. Surprisingly capable.
Teams usually start with the free Chick plan, move to Hen when the flock grows past a handful, and graduate to Rooster once the security team wants audit logs. The upgrade is one click, and nobody needs to molt.
Key features
- Guardrails prevent it from claiming to have crossed the road for a reason it cannot explain.
- Fine-tune on your own data without it ever leaving the coop.
- Runs on a laptop, a phone, or a single heat-lamped GPU.
- Includes an evaluation harness that grades every answer on a scale of one to five feathers.
- Structured output support, so JSON arrives with all its eggs in the right baskets.
Specifications
| Parameters | 70 billion (the big rooster) |
|---|---|
| Context window | 16K tokens |
| Latency | 120 ms to first peck |
| Training data | Free-range, organic |
| SKU | PS-AI-009 |
| Category | Artificial Intelligence |
| Released | 2024-03-22 |
| Current version | 1.1.1 |
Plans
Chick
Free
For one hen and a dream.
- 1 seat
- Community support
- Core features
- Watermarked with a tiny egg
Hen
$21/mo
For flocks that lay every day.
- Up to 25 seats
- Email and chat support
- Everything in Chick
- Integrations with the flock
Rooster
$84/mo
For the whole barnyard.
- Unlimited seats
- 24/7 clucking support
- SSO and audit logs
- A named support goose
Quick start
$ cluck install chickchat
$ cluck chickchat init --coop us-east-1
✔ ChickChat hatched in 3.8s
✔ Connected to coop us-east-1 (26 hens online)
Next: cluck chickchat --helpNeed more? The cluck install reference covers flags, and the getting started guide covers everything else.
What the flock says
It is, in the words of our CFO, "fine, actually good". We have it on tape.
Four stars because I like to leave room for improvement, and for another snack.
Setup took one afternoon, and the only thing we scratched was our heads, briefly.
Frequently asked questions
Is ChickChat secure?
It is protected by CoopGuard at the perimeter and FeatherLock at rest, and audited annually by TalonAudit. Also, we have never lost a chicken. To our knowledge.
Do you offer discounts for non-profits?
We offer 50% off to non-profits, schools, and sanctuaries. Rescue hens get a free Chick plan for life.
What happens if I cancel?
You can export all of your data in open formats, and we keep a copy for 30 days in case you change your mind. We do not hold your eggs hostage.