OPEN POSITIONS / SUPPORT

Technical Support Engineer

Answer the phone at (06) 123CLUCK. You will help customers get unstuck and help us get better.

Full-timeRemote-friendlySupport

The role

Answer the phone at (06) 123CLUCK. You will help customers get unstuck and help us get better.

What you will do

  • Troubleshoot customer issues across the stack
  • Write clear, kind replies
  • Turn recurring tickets into docs and product fixes

What you bring

  • 2+ years in technical support
  • Comfort with logs and APIs
  • A voice that calms people down

Perks

  • A nap room with an actual heat lamp
  • Four weeks of vacation plus a week of Rooster Season off
  • Fresh bread from the old bakery oven on Fridays
  • Learning budget of 1,200 eggs per year

How to apply

Send a short note and a link to something you are proud of via the contact page. Put "Technical Support Engineer" in the subject. This is a fictional job at a fictional company, so please do not actually send your resume. We would feel terrible.

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