“PeckStream lets us see every truck, every pallet, and every delayed hen in real time.”Gertrude G., Head of Operations, Free Range Freight
The challenge
Free Range Freight tracked shipments by overnight batch jobs, so problems were discovered the next morning.
The solution
PeckStream now ingests location events continuously, with alerts to the dispatch team within seconds.
The results
- Late deliveries down 38%
- Customer complaints down 44%
- Dispatchers saw the issue before the customer did
More stories
- Plumage Studio: A 20-person team stopped emailing attachments
- Peckish: Support tickets down 52% with ChickChat
- Sunrise Software: Typing speed up 27 WPM across a school district
Every customer on this page is fictional, but their enthusiasm is sincere.