How does billing work?
Monthly or yearly, by card or invoice. Usage-based products are metered per peck and billed monthly.
Can I get a refund?
Yes, within 30 days of any purchase, no questions asked. We may ask one or two, but you are not required to answer.
What is "dunning"?
It is the gentle art of reminding people about overdue invoices. BillOfLaying does it with the lightest possible peck.
Do you charge tax?
We charge VAT or sales tax where required, and show it as a separate line. We are not allowed to put it in a joke.
Can I change plans?
Yes, any time. Upgrades are prorated. Downgrades take effect at the next billing cycle.