How do I contact support?
Use the chat in the console, email, or call (06) 123CLUCK. Rooster plans get a named support goose.
What are your support hours?
We are open 24/7. The 3 p.m. egg break is an exception, and the phone is answered by the answering machine, which clucks.
What should I include in a ticket?
The request ID from the error, steps to reproduce, and what you expected. A screenshot helps. A haiku helps even more but is not required.
How fast do you respond?
Chick plan: one business day. Hen plan: four hours. Rooster plan: 15 minutes.
Can I talk to a human?
Always. ChickChat will hand you over the moment you ask, and sooner if you sound upset.