DOCS / ERROR CODES

HEN-2005: IP not allowed

The request came from an address outside the coop's allowlist..

HTTP 403Client side

What happened

The request came from an address outside the coop's allowlist.

How to fix it

Add the source CIDR with cluck fence allow, or connect through the VPN.

Example response

{
  "error": "HEN-2005",
  "message": "IP not allowed",
  "status": 403,
  "request_id": "req_ab2ce4"
}

Should I retry?

No. Fix the request before sending it again.

CodeHEN-2005
HTTP status403
FamilyHEN-2xxx

Related errors

Still stuck? Include the request_id when you contact support. Our hens can find it in about a second.