HEN-7002: Webhook endpoint unreachable

What happened

Pollosoft could not connect to the URL when verifying it.

How to fix it

Make sure the URL is public HTTPS, with a valid certificate, and responds with 2xx.

Example response

{
  "error": "HEN-7002",
  "message": "Webhook endpoint unreachable",
  "status": 400,
  "request_id": "req_df1f68"
}

Should I retry?

No. Fix the request before sending it again.

Related errors

• HEN-7001: Invalid webhook signature

Still stuck? Include the request_id when you contact support. Our hens can find it in about a second.