DOCS / ERROR CODES

HEN-6002: Bad gateway

An upstream service sent an invalid response..

HTTP 502Server side

What happened

An upstream service sent an invalid response.

How to fix it

Retry shortly. Check the status page for incidents.

Example response

{
  "error": "HEN-6002",
  "message": "Bad gateway",
  "status": 502,
  "request_id": "req_01ff6c"
}

Should I retry?

Yes. Retry with exponential backoff and jitter.

CodeHEN-6002
HTTP status502
FamilyHEN-6xxx

Related errors

Still stuck? Include the request_id when you contact support. Our hens can find it in about a second.