What happened
The signature header did not match the computed HMAC.
How to fix it
Use the raw request body when computing the HMAC and make sure the signing secret is current.
Example response
{
"error": "HEN-7001",
"message": "Invalid webhook signature",
"status": 400,
"request_id": "req_488173"
}
Should I retry?
No. Fix the request before sending it again.
| Code | HEN-7001 |
|---|---|
| HTTP status | 400 |
| Family | HEN-7xxx |
Related errors
HEN-7002: Webhook endpoint unreachable
Still stuck? Include the request_id when you contact support. Our hens can find it in about a second.